At 23&Co. we pride ourselves on freshness and quality. All orders are hand crafted and made to order. We do our best to ship your cookies within two business days of ordering. We cannot GUARANTEE this shipping window due to circumstances beyond our control. We rely on FedEx for shipping.
We need your exact shipping address. 23&Co. is not responsible for any errors occurring during the shipping process. No refunds.
Refund and Return Policy:
We promise to take great care to ensure your package is handled with love. However, due to the perishable nature of our product we do not accept returns or refunds after your cookies have shipped.
Unfortunately, we cannot be responsible for lost, stolen, or damaged cookies.
Refunds cannot be given as a result of shipping delays.
Our gourmet cookies are made in a kitchen that handles gluten, dairy, eggs and nuts.